Cookie Policy
Introduction
This Cookie Policy explains how we, Glücksfall e. V., use cookies and similar technologies on our website to collect and store information when you visit our website. This policy is intended to provide you with transparency about the types of cookies we use, what we use them for, and how you can manage your cookie settings.
We are committed to protecting your privacy and complying with the European Union's General Data Protection Regulation (GDPR) and other relevant data protection laws.
What is a cookie?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) by websites you visit. They are often used to make websites work or to make them more efficient, as well as to provide information to the website operator. Cookies can be used for various purposes, e.g. to store your login details, remember your preferences or analyse your use of the website.
Why do we use cookies?
We use cookies to ensure the full functionality of our website, to personalise your user experience, to analyse website usage and to continuously improve our services. We also use cookies to gain insights into how many users access our website via social networks, for example. This information helps us to optimise advertising campaigns on social media and to evaluate their effectiveness.
Types of cookies
We use different types of cookies on our website for different purposes. Below you will find an overview of the categories of cookies we use:
Essential cookies
These cookies are essential for the functioning of our website and cannot be disabled in our systems. They are usually only set in response to actions you take that are equivalent to a service request, such as setting your privacy preferences, logging in or filling out forms. Without these cookies, certain parts of the website may not function properly. You can set your browser to block these cookies or notify you, but some parts of the website may not work.
Functional cookies
These cookies enable our website to remember choices you have made (such as your user name, language or the region you are in) and provide you with enhanced and personalised features. They may be set by us or by third-party providers whose services we have added to our site. If you do not allow these cookies, some or all of these services may not function properly.
Analysis and performance cookies
These cookies collect information about how visitors use our website, such as which pages are visited most frequently and whether errors occur. This information is aggregated and anonymised and is used to improve the functioning of our website. It helps us understand how our website is performing and where we can make improvements.
Specific cookies we use
We use different types of cookies on our website for different purposes. Below is an overview of the categories of cookies we use:
Essential cookies
Cookie name | Provider | Purpose | Data collected | Storage duration |
fonts.googleapis.com | Provision of web fonts. Note: Google Fonts itself does not set any cookies, but when the fonts are loaded, the user's IP address is transmitted to Google. | IP address, user agent (browser, operating system) | No cookies saved | |
fonts.gstatic.com | Provision of web fonts. Note: Google Fonts itself does not set any cookies, but when the fonts are loaded, the user's IP address is transmitted to Google. | IP address, user agent (browser, operating system) | No cookies saved | |
session | EADR Ltd. | Stores a unique ID for the user's current browser session. Enables the maintenance of login status, shopping cart and other session-related functions. | Session ID | Session end |
Functional Cookies
Cookie name | Provider | Purpose | Data collected | Storage duration |
im_livechat_history | LiveChat, Inc | Stores the history of live chat interactions to enable a consistent and efficient chat experience. | Chat history, Interaction IDs | 24 hours to 30 days (varies) |
frontend_lang | EADR Ltd. | Saves the user's preferred language setting to display the website in the selected language. | Preferred language | Up to 1 year (varies) |
tz | EADR Ltd. | Saves information about the user's time zone to display content or times correctly. | Time zone Information | Session end up to 1 year (varies) |
Analysis and performance cookies
Cookie name | Provider | Purpose | Data collected | Storage duration |
https://plausible.io/api/event | Plausible Analytics | Endpoint for event and page view measurement. Sends anonymised data to Plausible.io. | Anonymised data (e.g. pages visited, duration of visit, referrer, browser/OS information). No personal identifiers, no IP addresses stored permanently. | No cookies saved |
https://plausible.io/js/plausible.js | Plausible Analytics | The JavaScript tracking script from Plausible Analytics. Loaded to collect anonymous usage data and send it to the api/event endpoint. | No data is stored directly by the script. It initiates data collection. | No cookies saved |
Legal framework
Legal basis for the use of cookies (GDPR)
The legal basis for the processing of personal data by cookies depends on the type of cookie:
- Essential cookies: The legal basis is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, as these cookies are essential for the operation of our website and enable you to use our services.
- Functional, analysis and performance, advertising and marketing cookies: For these cookies, we obtain your consent in accordance with Art. 6 para. 1 lit. a GDPR. Your consent is obtained via our cookie consent banner and can be revoked at any time.
Your cookie settings and withdrawal of consent
You have the right to change your cookie settings at any time or to withdraw your consent. You can do this via:
Our cookie consent banner:
Browser settings: Most web browsers allow you to control cookies via your browser settings. Please note that blocking all cookies may impair the functionality of many websites.
- Firefox: https://support.mozilla.org/de/kb/verwaltung-am-computer-gespeicherten-website-daten?as=u&utm_source=inproduct&redirectslug=permission-store-data&redirectlocale=en-US
- Chrome: https://support.google.com/chrome/answer/95647?hl=de&co=GENIE.Platform%3DDesktop
- Edge: https://support.microsoft.com/de-de/windows/verwalten-von-cookies-in-microsoft-edge-anzeigen-zulassen-blockieren-l%C3%B6schen-und-verwenden-168dab11-0753-043d-7c16-ede5947fc64d
- Safari: https://help.apple.com/safari/mac/8.0/de.lproj/sfri11471.html
Please note that deleting or blocking cookies may result in certain areas of our website not functioning or not functioning properly.
Storage duration
The storage duration of the cookies we use varies depending on the type of cookie and its purpose.
- Session cookies: These are deleted as soon as you close your browser.
- Persistent cookies: These remain on your device until they expire or are manually deleted by you. Please refer to the tables in section 3 for the exact storage period.
Transfer of data to third parties
Information collected by cookies may be shared with third parties if this is necessary for the purposes described in this policy. This may be the case, for example, if we use third-party services for web analysis or advertising.
We ensure that all third parties with whom we share data take appropriate data protection measures and comply with the GDPR. When transferring data to countries outside the European Economic Area (EEA), we ensure compliance with the GDPR through appropriate safeguards, such as standard contractual clauses of the EU Commission.
Further aspects relevant to data protection
Information on other aspects relevant to data protection can be found in our privacy policy. This includes, for example, your rights as a data subject and how to contact our data protection officer.
Changes to this cookie policy
This Cookie Policy may be amended due to new legal requirements or changes in the company structure. We therefore recommend that you check this Cookie Policy regularly for any changes and/or additions.